I bought a laptop in the store "Republic of Games ASUS"
I bought a laptop in the store "Republic of Games ASUS". I bought it there because I believed the company was the official Asus company, but I was in shock as to what happened. I bought a laptop of 142,500 rubles, at home I found the screen display to be faulty, showing white, light areas, they interfere with playing, it is not possible to watch videos. Immediately, that day I called the store. The sellers said this is normal. After 2 days I brought a laptop for a refund. I did not get the money back, they repeated that this was normal! I had to write a claim. The sellers gave the laptop for "diagnostics" (This was not true) after 4 days I called to find out how the diagnostics was going and when they would return the money. To which I received the answer - that they didn't know about the laptop, and were waiting for a response from the service center. Well, I think OK. We wait. I called the service myself and it turned out, they were doing repairs behind my back without my consent! Everything I think understood what they were doing? From the first day they lie and tried to make me feel and look like a fool, telling me it's not broken and everything was okay. This is my laptop, I am the owner and I did not ask for repairs. And they gave it to the service center for repairs. Then they'll give me back and say, there is no defect here. First, return my money, take this defective laptop and then buy it and do whatever you want with it! It seems to me this is a blatant scam. I'm now in the process of following through with legal action. What a headache.